With Remote Rescue we can (with your permission) connect to your computer over the internet and get your system back in tip top shape. We do this using our secure remote desktop technology. Remote Rescue Saves you time and money.

Here are a few of the Remote Rescue services we offer:

• Virus Removal
• Spyware Removal
• Fix Email Issues
• Lost Passwords
• File / Printer Sharing
• Pop-up problems
• Home Security (Firewall, etc.)
• Diagnose Error Messages
• System configuration
• Exchange Troubleshooting
• Active Directory
• Performance enhancement
• Wireless Network Setup / Security
• Router Setup / Security
• Ipod (mp3 player) Install / Help
• Software Installation
• Printer Installation
• Scanner Installation
• Backup
• Software Tutoring

If you prefer Walk-in Support, no problem. One of our experienced technicians will gladly come to your office or home and get your system and / or network back in tip top shape.

Here are a few of the Walk-in Support services we offer:

• Internet connection problems
• Hardware upgrades (including Mac [Apple] drive swap outs)
• System Restoration
• Operating System install
• Networking Management
• Network Documentation
• System(s) Inventory
• Backup Check / Testing
• Cabling
• Laptop Screen Replacement
• Web server setup / config.
• FTP server setup / config.
• Install hubs / switches
• VoIP setup / config.
• And all the services listed in the Remote Rescue section.

If you prefer Prepaid Support, we can accommodate you.

We offer a few different types of Prepaid Support:

• Weekly visits (one of our support representatives will stop in your office or home once a week to do minor or major maintenance).
• Blocks of time (prepay for a large block of time and receive a discount - many businesses prefer this over hourly payments).